Terms & Conditions

Detailed Description of Good and / or Services

Jacques Le Roux Hockey  is a business in the sporting goods industry that markets field hockey equipment.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within three working days and delivery confirmed by way of booking tracking number.

Return and Refunds Policy

The provision of goods and services by JLR Hockey is subject to availability. In cases of unavailability, JLR Hockey will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

Customer Privacy Policy

JLR Hockey shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the JLR Hockey bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for JLR Hockey who are the approved payment gateway for Nedbank (if you have your own merchant account) OR Nedbank (if you’re using EcoPay’s Virtual Merchant Account) of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).


JLR Hockey takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Limitation of Liability

Neither provider nor any holding company, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of products purchased from this website.

Country of Domicile

This website is governed by the laws of South Africa and JLR Hockey chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Bellegam Boarding House, Bridge House School, R45 Franschhoek, 7690.


JLR Hockey may, in its sole discretion, change this agreement or any part thereof at any time without notice.

JLR Hockey contact details

Email Support: info@jlrhockey.com

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